Privacy Policy

    Last updated: 23/10/2026

    1. Data Controller

    Riviera Rental & Services, based in Nice, France, is the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and French data protection law (Loi Informatique et Libertés).

    2. Data We Collect

    We collect information you provide directly: name, email, phone number, pickup/dropoff addresses, and payment information. We also automatically collect technical data such as IP address, browser type, and usage analytics through cookies.

    3. Purpose of Processing

    Your data is processed to: fulfill booking requests, communicate about your reservations, improve our services, comply with legal obligations, and send marketing communications (with your consent only).

    4. Data Retention

    Personal data is retained for the duration necessary to fulfill the purposes outlined, and for a maximum of 3 years after your last interaction with us. Financial records are kept for 10 years as required by French accounting law.

    5. Your Rights

    Under GDPR, you have the right to: access your data, rectify inaccuracies, request erasure, restrict processing, data portability, and object to processing. To exercise these rights, contact us at contact@transfertriviera.fr.

    6. Data Security

    We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS technology.

    Google Maps & WhatsApp Business Integration

    We use Google Maps Platform APIs for address autocomplete and route calculation, which are subject to the Google Privacy Policy. When you provide a phone number during booking, we may send transactional booking confirmations and chauffeur status updates via WhatsApp Business Cloud API.